Serial entrepreneur and technology investor Tom Morrisroe will address delegates at the forthcoming MeetWest Business Networking conference.
Taking place in the Hodson Bay Hotel, the two day networking conference is on target to attract over 400 delegates from Galway, Mayo and Roscommon.
A native of Ballaghadereen, Co. Roscommon, Morrisroe is founder of Dublin based The Now Factory which delivers analytical solutions to the world’s largest telecommunications operators.
By 2013 The Now Factory employed more than 200 people, helping clients in managing more than 500 million telecom subscribers worldwide. IBM acquired the company in 2013.
In 2000 Tom was co-founder of Arantech, where he guided the company to the number one market position in Customer Experience Management, securing key tier-1 global contracts, building revenues in excess of 25m euro by 2008, at which time the company was acquired by Danaher.
Tom lists his starting point as the customer experience – and making it a fundamental component of the business.
“You have to catch a wave and fill gaps and needs for a customer in a more dynamic way than its current suppliers,” explains Tom. The wave has to be at the frontline of their needs at a given moment. The same needs might not be relevant a year later because they may have fixed the problem or something else has come up,” he says.
Catching such a transitory opportunity is a challenge for start-ups but almost impossible for big providers, according to Tom, because they are tied to development roadmaps that make it hard for them to be flexible or reactive. Time it right and you’re on your way. “If you find a need that is pervasive across an industry, then it’s not as difficult to break in,” he says.
Today, Tom is an active investor in Irish technology companies and continues to nurture some early stage start-ups. Tom holds a Bachelor’s degree in Engineering from the University of Limerick, and business qualifications from Stanford University. Tom now lives in Wicklow with his wife and three boys.
Tom Morrisroe will speak to MeetWest delegates following the evening networking dinner on Wednesday 18th November 2015. To book a place please log on to www.meetwest.ie
Partners organising MeetWest 2015 are Roscommon County Council, Mayo County Council, Galway City Council, Galway County Council, Roscommon Local Enterprise Office, Mayo Local Enterprise Office, Galway Local Enterprise Office, Údarás na Gaeltachta, the Western Development Commission, SCCUL Enterprises and supported by Enterprise Ireland and IDA.
Download pdf version of press release here
To register for MeetWest 2015, click here
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